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Technical Support

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We want you to have a great experience using our services, our tech support team is available 24/7 to help you with whichever question you have regarding our product

Frequently Asked Program Questions

Not sure how our pricing and programs work? Wonder if it seems to good to be true? Here are the answers to some of the most common questions we hear.

You receive unlimited support as you learn how to use the application. We will also convert one storefront for you or set up your first catalog. Restrictions apply to the free site set-up – give us a call to learn more.
No. Orderforge is free for the first three months and there is no obligation to continue with the service beyond the free term.
Orderforge is a cloud based software as a service. We bare all costs for hosting and backing up the application.
The application is PCI compliant, GDPR compliant, TLS 1.2 encrypted and the data center is SSAE16 and ISO 27001 compliant. You can rest assured that your data is secure.

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